All Systems Operational

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Status for Torq, Automation and Orchestration platform for Security and Operations.

Uptime over the past 90 days. View historical uptime.
Workflows Automation ? Operational
90 days ago
99.86 % uptime
Today
Administration Portal Operational
90 days ago
99.86 % uptime
Today
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Mail Provider - Outbound Delivery ? Operational
Torq Learning Center ? Operational
Slack Connections Operational
Slack Messaging Operational
Slack Search Operational
Case Management Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance Window (US) - Operational Infrastructure Upgrade Jun 15, 2025 07:00-13:00 UTC

We will be performing routine infrastructure maintenance as part of ongoing improvements to ensure reliability and performance.

No service impact is expected, and all systems should remain fully operational during this time.
Posted on Jun 10, 2025 - 07:31 UTC
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
System Outage
Resolved - We are seeing a return to normal operations.
Jun 12, 21:16 UTC
Update - GCP have implemented a fix in the US and EU region and are currently monitoring its recovery.
Jun 12, 20:56 UTC
Monitoring - GCP have implemented a fix in the EU region and are currently monitoring its recovery.
Meanwhile, GCP is still addressing the issues in the US region.
Jun 12, 20:26 UTC
Update - GCP have implemented a fix in the EU region and are currently monitoring its recovery.
Meanwhile, GCP is still addressing the issues in the US region.

https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
Jun 12, 20:26 UTC
Update - GCP have implemented a fix in the EU region and are currently monitoring its recovery.
Meanwhile, GCP is still addressing the issues in the US region.
Jun 12, 19:47 UTC
Update - We have identified that the current elevated error rates are a result of an ongoing outage impacting GCP, and associated services.
We will continue to provide updates as we work to resolve these ongoing impacts.
https://status.cloud.google.com/
Jun 12, 18:52 UTC
Update - We are continuing to investigate this issue.
Jun 12, 18:30 UTC
Update - We are continuing to investigate this issue.
Jun 12, 18:27 UTC
Investigating - We are currently experiencing an issue with our cloud provider that is affecting system performance and availability across both our US and EU regions.
Jun 12, 18:27 UTC
Jun 11, 2025
Partial UI Outage
Resolved - This incident has been resolved.
Jun 11, 09:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 09:08 UTC
Investigating - We are currently experiencing a partial UI outage affecting the Case Management section. Users may encounter issues viewing or interacting with certain case-related elements through the interface.
This issue does not impact underlying workflows, case creation, or backend functionality.
Our team is actively investigating the root cause and working to restore full functionality as quickly as possible.
We will provide an update as soon as more information becomes available.
Thank you for your patience.
Jun 11, 09:03 UTC
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
Maintenance Window (EU) - Operational Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jun 8, 12:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 07:00 UTC
Scheduled - We will be performing routine infrastructure maintenance as part of ongoing improvements to ensure reliability and performance.

No service impact is expected, and all systems should remain fully operational during this time.
Jun 5, 18:45 UTC
Maintenance Window (US) - Data Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jun 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 08:00 UTC
Scheduled - We will be performing backend maintenance on our database systems as part of our ongoing efforts to improve performance and reliability.

No downtime or service interruption is expected, and the platform will remain fully accessible throughout the maintenance window.
Jun 5, 18:47 UTC
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

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