{
  "page": {
    "id": "tcrt3j529kfn",
    "name": "Torq",
    "url": "https://status.torq.io"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Workflows Automation","created_at":"2020-12-30T08:47:35.505Z","updated_at":"2026-09-27T11:46:30.600Z","position":1,"description":"The ability of Torq to receive events from monitoring systems","showcase":true,"start_date":"2020-12-30T00:00:00.000Z","id":"15k42ycnkclb","group_id":null,"page_id":"tcrt3j529kfn"},{"status":"operational","name":"Administration Portal","created_at":"2020-12-30T08:44:31.998Z","updated_at":"2026-08-24T20:54:16.765Z","position":3,"description":null,"showcase":true,"start_date":"2020-12-30T00:00:00.000Z","id":"97lzmsyr5srg","group_id":null,"page_id":"tcrt3j529kfn"},{"status":"operational","name":"Torq Learning Center","created_at":"2023-07-18T07:56:49.736Z","updated_at":"2025-12-11T16:12:11.063Z","position":14,"description":"Torq Learning Center","showcase":false,"start_date":"2023-07-18T00:00:00.000Z","id":"sgcz289bb4fv","group_id":null,"page_id":"tcrt3j529kfn"},{"status":"operational","name":"Case Management","created_at":"2024-01-22T18:19:16.592Z","updated_at":"2026-09-02T17:04:21.013Z","position":18,"description":null,"showcase":true,"start_date":"2024-01-22T00:00:00.000Z","id":"xrst74rqf7fy","group_id":null,"page_id":"tcrt3j529kfn"}],
  "incidents": [{"name":"Maintenance Window (EU + JP) - Operational Infrastructure Upgrade","status":"completed","created_at":"2026-09-24T09:15:57.794Z","updated_at":"2026-09-27T11:46:30.669Z","monitoring_at":null,"resolved_at":"2026-09-27T11:46:30.640Z","impact":"maintenance","shortlink":"https://stspg.io/qj6fr9j6zxdr","scheduled_for":"2026-09-27T07:00:00.000Z","scheduled_until":"2026-09-27T12:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-24T09:15:57.788Z","reminder_intervals":null,"id":"tt8chqg8xv2r","page_id":"tcrt3j529kfn","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-27T11:46:30.640Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-27T11:46:30.640Z","display_at":"2026-09-27T11:46:30.640Z","deliver_notifications":true,"tweet_id":null,"id":"gfd37dsq1msx","incident_id":"tt8chqg8xv2r","custom_tweet":null,"affected_components":[{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is still in progress. We will provide updates as necessary.","created_at":"2026-09-27T07:05:09.856Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-27T07:05:09.856Z","display_at":"2026-09-27T07:05:09.856Z","deliver_notifications":true,"tweet_id":null,"id":"v05zstg38gzc","incident_id":"tt8chqg8xv2r","custom_tweet":null,"affected_components":[{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-27T07:00:13.068Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-27T07:00:13.068Z","display_at":"2026-09-27T07:00:13.068Z","deliver_notifications":false,"tweet_id":null,"id":"z1jygkmv2y6g","incident_id":"tt8chqg8xv2r","custom_tweet":null,"affected_components":[{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-09-24T09:16:27.422Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T09:18:07.233Z","display_at":"2026-09-27T07:00:27.422Z","deliver_notifications":true,"tweet_id":null,"id":"h1d48b0437qc","incident_id":"tt8chqg8xv2r","custom_tweet":null,"affected_components":[{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be performing routine infrastructure maintenance as part of ongoing improvements to ensure reliability and performance.\n\nNo service impact is expected, and all systems should remain fully operational during this time.","created_at":"2026-09-24T09:15:57.853Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T09:15:57.853Z","display_at":"2026-09-24T09:15:57.853Z","deliver_notifications":false,"tweet_id":null,"id":"293cx47lstb6","incident_id":"tt8chqg8xv2r","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Workflows Automation","created_at":"2020-12-30T08:47:35.505Z","updated_at":"2026-09-27T11:46:30.600Z","position":1,"description":"The ability of Torq to receive events from monitoring systems","showcase":true,"start_date":"2020-12-30T00:00:00.000Z","id":"15k42ycnkclb","page_id":"tcrt3j529kfn","group_id":null}]},{"name":"Degraded Functionality in Case Editor","status":"resolved","created_at":"2026-09-02T15:50:03.596Z","updated_at":"2026-09-02T17:04:21.061Z","monitoring_at":null,"resolved_at":"2026-09-02T17:04:21.045Z","impact":"minor","shortlink":"https://stspg.io/13fvjcplrlqz","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-02T15:50:03.588Z","reminder_intervals":null,"id":"8pq9jrcskqnb","page_id":"tcrt3j529kfn","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-02T17:04:21.045Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T17:04:21.045Z","display_at":"2026-09-02T17:04:21.045Z","deliver_notifications":true,"tweet_id":null,"id":"jwct40wkztmr","incident_id":"8pq9jrcskqnb","custom_tweet":null,"affected_components":[{"code":"xrst74rqf7fy","name":"Case Management","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-09-02T17:03:22.878Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T17:03:22.878Z","display_at":"2026-09-02T17:03:22.878Z","deliver_notifications":true,"tweet_id":null,"id":"s6cwkw6h87k7","incident_id":"8pq9jrcskqnb","custom_tweet":null,"affected_components":[{"code":"xrst74rqf7fy","name":"Case Management","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We're investigating a degradation in Case Editor functionality caused by a conflict with accessibility keyboard shortcuts. A fix is in progress — we'll update this page as we have more information.","created_at":"2026-09-02T15:50:03.679Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T15:50:03.679Z","display_at":"2026-09-02T15:50:03.679Z","deliver_notifications":true,"tweet_id":null,"id":"ftc5ytcd6bhq","incident_id":"8pq9jrcskqnb","custom_tweet":null,"affected_components":[{"code":"xrst74rqf7fy","name":"Case Management","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Case Management","created_at":"2024-01-22T18:19:16.592Z","updated_at":"2026-09-02T17:04:21.013Z","position":18,"description":null,"showcase":true,"start_date":"2024-01-22T00:00:00.000Z","id":"xrst74rqf7fy","page_id":"tcrt3j529kfn","group_id":null}]},{"name":"[US] - Elevated error rates in US Data Center","status":"resolved","created_at":"2026-09-01T15:55:25.000Z","updated_at":"2026-09-01T19:54:36.655Z","monitoring_at":"2026-09-01T16:48:36.684Z","resolved_at":"2026-09-01T19:54:36.638Z","impact":"major","shortlink":"https://stspg.io/c0hmhb3ht4xd","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-01T15:55:25.000Z","reminder_intervals":null,"id":"yz846sfdrzd1","page_id":"tcrt3j529kfn","incident_updates":[{"status":"resolved","body":"Google Cloud has resolved the network service degradation that affected a portion of the us-central1-b zone. \n\nPer Google's preliminary analysis, routine network fabric path maintenance triggered unexpected issues in one cluster in us-central1-b. Network capacity has been fully restored and all zonal and regional services are back to normal. \nGoogle has halted further maintenance in the region while they conduct proactive audits.\n\nhttps://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev","created_at":"2026-09-01T19:54:36.638Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T19:54:36.638Z","display_at":"2026-09-01T19:54:36.638Z","deliver_notifications":true,"tweet_id":null,"id":"yrblcz9586q8","incident_id":"yz846sfdrzd1","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"operational","new_status":"operational"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We continue to monitor Google Cloud's status updates regarding the network degradation in the us-central1-b zone. \n\nWe are not seeing any impact on our side at this time. \n\nWe will provide a further update once Google Cloud resolves the underlying incident.","created_at":"2026-09-01T18:08:43.010Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T18:08:43.010Z","display_at":"2026-09-01T18:08:43.010Z","deliver_notifications":true,"tweet_id":null,"id":"kdbknws16619","incident_id":"yz846sfdrzd1","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"operational","new_status":"operational"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are aware of a network service degradation affecting Google Cloud's us-central1-b zone, which began at approximately 15:20 UTC on September 1, 2026. Our infrastructure operates across multiple zones, and automated failover has moved affected workloads out of the impacted zone with no manual intervention required.\n\nBased on current information, impact was limited to approximately 15:20–16:00 UTC. Google reports the underlying network infrastructure has recovered and is validating individual service recovery. \n\nWe are continuing to monitor Google Cloud's status page and will update this notice if anything changes.\nhttps://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev","created_at":"2026-09-01T16:48:36.684Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T16:48:36.684Z","display_at":"2026-09-01T16:48:36.684Z","deliver_notifications":true,"tweet_id":null,"id":"6vtm3m7trhx1","incident_id":"yz846sfdrzd1","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"operational","new_status":"operational"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"We are continuing to monitor the issue","created_at":"2026-09-01T16:17:58.725Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T16:18:25.233Z","display_at":"2026-09-01T16:17:58.000Z","deliver_notifications":true,"tweet_id":null,"id":"s75r4cxyz947","incident_id":"yz846sfdrzd1","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"operational","new_status":"operational"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Elevated error rates in GCP us-central1\n\nWe have identified this as an upstream network issue with GCP: \nhttps://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev","created_at":"2026-09-01T16:17:25.249Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T16:17:53.096Z","display_at":"2026-09-01T15:55:25.000Z","deliver_notifications":true,"tweet_id":null,"id":"lts53bq6gz1n","incident_id":"yz846sfdrzd1","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"operational","new_status":"operational"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Workflows Automation","created_at":"2020-12-30T08:47:35.505Z","updated_at":"2026-09-27T11:46:30.600Z","position":1,"description":"The ability of Torq to receive events from monitoring systems","showcase":true,"start_date":"2020-12-30T00:00:00.000Z","id":"15k42ycnkclb","page_id":"tcrt3j529kfn","group_id":null},{"status":"operational","name":"Administration Portal","created_at":"2020-12-30T08:44:31.998Z","updated_at":"2026-08-24T20:54:16.765Z","position":3,"description":null,"showcase":true,"start_date":"2020-12-30T00:00:00.000Z","id":"97lzmsyr5srg","page_id":"tcrt3j529kfn","group_id":null}]},{"name":"[US] - Delayed Activity Log Ingestion","status":"resolved","created_at":"2026-08-22T04:06:24.000Z","updated_at":"2026-08-24T20:54:16.802Z","monitoring_at":"2026-08-22T17:10:07.000Z","resolved_at":"2026-08-24T20:54:16.788Z","impact":"major","shortlink":"https://stspg.io/btyxsy6zf5gz","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-22T04:06:24.000Z","reminder_intervals":null,"id":"z54kvnjw2r3q","page_id":"tcrt3j529kfn","incident_updates":[{"status":"resolved","body":"We successfully replicated all activity log data starting on August 18th 00:00 (UTC)\nActivity log data replication continues until 90 days of data is available to query, which is expected in the coming days.\nAs mentioned in former updates, live activity log data is ingested normally without issues\n\nDue to the above, we are marking this incident as resolved.","created_at":"2026-08-24T20:54:16.788Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T20:54:16.788Z","display_at":"2026-08-24T20:54:16.788Z","deliver_notifications":true,"tweet_id":null,"id":"f9h7dztqb2rt","incident_id":"z54kvnjw2r3q","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"degraded_performance","new_status":"operational"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Ongoing activity log events are being ingested as usual, with no performance impact.\nReplicating historical Activity Log data from before the incident is still ongoing.\nNo data was lost during the incident.","created_at":"2026-08-24T11:48:14.763Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T11:48:14.763Z","display_at":"2026-08-24T11:48:14.763Z","deliver_notifications":true,"tweet_id":null,"id":"vszpmxms9d5j","incident_id":"z54kvnjw2r3q","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Ongoing activity log events are being ingested as usual, with no performance impact.\nActivity log data from before the incident is still incomplete, and is being re-ingested.\nNo data was lost during the incident.\n\nAnother update will be made once we have an ETA for showing the incomplete data in the UI.","created_at":"2026-08-23T14:57:55.459Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-23T14:57:55.459Z","display_at":"2026-08-23T14:57:55.459Z","deliver_notifications":true,"tweet_id":null,"id":"kthrx42kt07v","incident_id":"z54kvnjw2r3q","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"* New executions are now showing up on the activity log. Backlog ingestion (last ~10 hours) is still in progress.\n* All Events JSON events are now shown in the activity log, though the associated execution may still be missing.\n* Execution logs in canvas are working and show full history for all steps.\n\nWe'll update once we have an ETA for showing activity log data from before the incident.\nNo events are lost — all activity logs will be restored.\n\nWe'll continue posting updates until this is fully resolved.","created_at":"2026-08-22T19:51:24.008Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-22T19:51:24.008Z","display_at":"2026-08-22T19:51:24.008Z","deliver_notifications":true,"tweet_id":null,"id":"lj235r47jtql","incident_id":"z54kvnjw2r3q","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"New executions are now showing up on the activity log. Backlog ingestion (last ~10 hours) is still in progress, and event-attachment to cases will work going forward from now on.\n\nWe don't yet have an ETA for when backlog ingestion will finish or when older events will be visible in the UI. \nWe'll share an ETA as soon as we have one.\n\nWe'll continue posting updates until this is fully resolved.","created_at":"2026-08-22T17:10:07.181Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-22T17:10:36.116Z","display_at":"2026-08-22T17:10:07.000Z","deliver_notifications":true,"tweet_id":null,"id":"tcbj93362fy6","incident_id":"z54kvnjw2r3q","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"The backlog queue continues to be ingested. Event-attachment to cases should start working again as processing catches up. \nWe're currently working through the backlog for the last 10 hours of data.\n\nKnown limitation: Older events (before the incident) are not currently visible in the UI while this backlog is processed.\n\nWe'll continue to post updates as we make progress toward full resolution.","created_at":"2026-08-22T16:39:17.152Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-22T16:39:17.152Z","display_at":"2026-08-22T16:39:17.152Z","deliver_notifications":true,"tweet_id":null,"id":"hhllmryz9fz6","incident_id":"z54kvnjw2r3q","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"The backlog of activity log data has started being ingested, and we're seeing queue processing resume. Workflow event-attachment failures related to this issue should begin to ease as the backlog clears.\n\nWe're continuing to monitor closely and will share a full ETA for complete resolution when possible.\n\nWe appreciate your patience as we work through this.","created_at":"2026-08-22T14:37:08.750Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-22T14:37:08.750Z","display_at":"2026-08-22T14:37:08.750Z","deliver_notifications":true,"tweet_id":null,"id":"sj7xjw76pcxb","incident_id":"z54kvnjw2r3q","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"15k42ycnkclb","name":"Workflows Automation","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We're aware of an issue affecting activity log ingestion, causing delays in log processing and failures when workflows attempt to attach events to cases. 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We're now monitoring to confirm full resolution. Users may have experienced difficulty signing in; access should now be restored.","created_at":"2026-06-25T13:08:08.164Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-25T13:21:29.715Z","display_at":"2026-06-25T13:08:08.000Z","deliver_notifications":true,"tweet_id":null,"id":"ykys37d3bfst","incident_id":"ytvnq0rhcmrk","custom_tweet":null,"affected_components":[{"code":"97lzmsyr5srg","name":"Administration Portal","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Administration Portal","created_at":"2020-12-30T08:44:31.998Z","updated_at":"2026-08-24T20:54:16.765Z","position":3,"description":null,"showcase":true,"start_date":"2020-12-30T00:00:00.000Z","id":"97lzmsyr5srg","page_id":"tcrt3j529kfn","group_id":null}]}]
}