Update - We are continuing to monitor for any further issues.
Jul 09, 2026 - 17:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 09, 2026 - 17:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 09, 2026 - 16:31 UTC
Update - We are continuing to investigate this issue.
Jul 09, 2026 - 15:49 UTC
Investigating - We’re investigating slowness in activity log ingestion affecting some customers in the US Data Center.
Some activity log events may be delayed by up to 10 minutes.

This does not affect workflow automation.

We’re working to restore normal processing speed and will provide an update as we learn more.

Jul 09, 2026 - 15:05 UTC

About This Site

Status for Torq, Automation and Orchestration platform for Security and Operations.

Workflows Automation Operational
90 days ago
99.98 % uptime
Today
Administration Portal Operational
90 days ago
99.91 % uptime
Today
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Mail Provider - Outbound Delivery Operational
Torq Learning Center Operational
Slack Connections Operational
Slack Messaging Operational
Slack Search Operational
Case Management Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance Window (US) - Database Infrastructure Upgrade Jul 12, 2026 10:00-13:00 UTC

We will be performing backend maintenance on our database systems as part of our ongoing efforts to improve performance and reliability. No impact is expected on the system.
Posted on Jul 08, 2026 - 08:31 UTC

Maintenance Window (EU) - Database Infrastructure Upgrade Jul 12, 2026 10:00-13:00 UTC

We will be performing backend maintenance on our database systems as part of our ongoing efforts to improve performance and reliability. No impact is expected on the system.
Posted on Jul 08, 2026 - 08:32 UTC
Jul 9, 2026

Unresolved incident: [US] - Delays ingesting activity logs.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Resolved - This incident has been resolved.
Jun 25, 14:11 UTC
Monitoring - We've identified an issue affecting login and deployed a fix. We're now monitoring to confirm full resolution. Users may have experienced difficulty signing in; access should now be restored.
Jun 25, 13:08 UTC