All Systems Operational

About This Site

Status for Torq, Automation and Orchestration platform for Security and Operations.

Uptime over the past 90 days. View historical uptime.
Workflows Automation ? Operational
90 days ago
99.95 % uptime
Today
Administration Portal Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Mail Provider - Outbound Delivery ? Operational
Torq Learning Center ? Operational
Slack Connections Operational
Slack Messaging Operational
Slack Search Operational
Case Management Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance Window (EU) - Data Infrastructure Upgrade May 18, 2025 07:00-07:45 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 12, 2025 - 08:53 UTC
Scheduled - We will be performing scheduled maintenance on our operational infrastructure. There is no expected impact on any of the service components.
May 12, 2025 - 08:50 UTC

Maintenance Window (US) - Data Infrastructure Upgrade May 18, 2025 09:30-11:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 12, 2025 - 08:53 UTC
Scheduled - We will be performing scheduled maintenance on our operational infrastructure. There is no expected impact on any of the service components.
May 12, 2025 - 08:51 UTC
May 13, 2025

No incidents reported today.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
[US] - Elevated Error Rates for Workflow Steps Utilizing Tables
Resolved - This incident has been resolved.
May 9, 17:26 UTC
Update - We are continuing to monitor for any further issues.
May 9, 17:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 9, 16:59 UTC
Identified - We have identified the root cause of the elevated error rates affecting Table steps in the US region.

Our team is actively working on developing and testing a fix for the underlying issue and plans to deploy it as soon as possible.
May 9, 16:16 UTC
Investigating - We are currently investigating elevated error rates impacting workflow steps that interact with Variables.
Our engineering team is actively working to identify the root cause.

We will provide an update as soon as more information is available.
May 9, 15:00 UTC
May 8, 2025

No incidents reported.

May 7, 2025
[EU] Delays and Failures in Accelerated Step Executions
Resolved - The issue has been resolved.
May 7, 11:59 UTC
Monitoring - Mitigation measures have been implemented, and step executions are now succeeding. Users may still experience intermittent delays. We are actively monitoring the system to ensure stability and are continuing to work toward a full resolution.
May 7, 07:16 UTC
Identified - We have implemented measures to mitigate the failures, and step executions are no longer failing. However, users may still experience delays. We continue to monitor the situation and are working toward full resolution.
May 7, 06:03 UTC
Investigating - We are currently experiencing delays and intermittent failures in accelerated step executions due to an issue with the underlying Google Cloud Platform (GCP) infrastructure.
Our team is actively working with Google to resolve the problem and restore full functionality as soon as possible.
We will provide updates as we learn more. Thank you for your patience.
May 7, 03:00 UTC
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025
[EU] - Scheduled Database Upgrade - Tables Service
Completed - The scheduled maintenance has been completed.
May 4, 08:32 UTC
Verifying - Verification is currently underway for the maintenance items.
May 4, 08:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 07:00 UTC
Scheduled - **What's happening:**
We will be performing a planned upgrade to our Tables Database to improve service reliability and performance.

**Impact:**
Variables of type "table" will be temporarily unavailable in the Variables page (the page itself will remain accessible)
Executions of table steps will be paused during the maintenance and will automatically resume once completed
Estimated service degradation: 1-3 minutes

**Need assistance?**
If you experience any unexpected issues during or after this maintenance window, please contact our support team.

We appreciate your patience as we work to improve our services.
May 1, 10:20 UTC
May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

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