All Systems Operational

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Status for Torq, Automation and Orchestration platform for Security and Operations.

Uptime over the past 90 days. View historical uptime.
Workflows Automation Operational
90 days ago
100.0 % uptime
Today
Administration Portal Operational
90 days ago
99.91 % uptime
Today
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Mail Provider - Outbound Delivery Operational
Torq Learning Center Operational
Slack Connections Operational
Slack Messaging Operational
Slack Search Operational
Case Management Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 20, 2026

No incidents reported today.

Apr 19, 2026
Maintenance Window (US) - Data Infrastructure
Completed - The scheduled maintenance has been completed.
Apr 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 06:00 UTC
Update - We're performing backend database maintenance to improve performance and reliability.

What to expect during this window:
Workflow executions - not affected and will continue to run successfully.

Canvas debug runs – Run progress will not be displayed in real time. Execution logs may be delayed.

Sync Webhooks – Requests will return an execution ID instead of the result. You can track your runs via the Activity Log.

We expect full functionality to be restored within 30 minutes.

We apologize for any inconvenience and appreciate your patience.
Apr 16, 14:40 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 14:38 UTC
Scheduled - We will be performing backend maintenance on our database systems as part of our ongoing efforts to improve performance and reliability.
Apr 16, 14:37 UTC
Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
[US] - Case Management search performance degradation
Resolved - This incident has been resolved.
Apr 15, 17:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 14:08 UTC
Investigating - We are experiencing a slowness on case management UI Search
Apr 15, 13:55 UTC
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026
[EU] - Cases Dashboard Data Ingestion - No New Data Since 10:00 UTC
Resolved - This incident has been resolved.
Apr 12, 17:47 UTC
Identified - We've identified the root cause

Our engineering team is actively working on a fix.
Apr 12, 12:05 UTC
Investigating - We've identified that new data is not being ingested into the EU Cases Dashboard.
Existing case data remains accessible, but no new cases are being added to the dashboards.

Our team is actively working to identify and resolve the root cause.

We'll provide updates as we progress.
Apr 12, 10:00 UTC
Apr 11, 2026
[US] Elevated executions error rate in US region
Resolved - This incident has been resolved.
Apr 11, 07:38 UTC
Monitoring - We've identified and cordoned off a faulty node in our GKE production cluster due to an underlying GCP infrastructure issue. We're working closely with GCP to identify the root cause and resolve the systemic problem with node health detection or automatic remediation.
Apr 10, 22:21 UTC
Investigating - We are currently investigating elevated error ("code": 9) rates affecting cloud runner steps.
Our team is actively working to identify the root cause.
Updates will be provided as they become available.
Apr 10, 21:42 UTC
[US] elevated latency during webhook ingest in US datacenter
Resolved - This incident has been resolved.
Apr 11, 07:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 07:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 06:25 UTC
Investigating - We're currently investigating elevated latency during webhook ingest affecting multiple customers.
Our team is actively working to identify and resolve the root cause.

We'll provide updates as we progress.
Apr 11, 05:53 UTC
Apr 10, 2026
[US] Elevated executions error rate in US region
Resolved - This incident has been resolved.
Apr 10, 21:04 UTC
Update - We are continuing to monitor for any further issues.
Apr 10, 20:13 UTC
Monitoring - We are currently investigating elevated error ("code": 9) rates affecting cloud runner steps between 17:50 and 19:50 UTC.
Our team is actively working to identify the root cause.
Updates will be provided as they become available.
Apr 10, 20:12 UTC
Investigating - We are currently investigating this issue.
Apr 10, 17:45 UTC
Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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