All Systems Operational

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Status for Torq, Automation and Orchestration platform for Security and Operations.

Uptime over the past 90 days. View historical uptime.
Workflows Automation Operational
90 days ago
99.99 % uptime
Today
Administration Portal Operational
90 days ago
99.98 % uptime
Today
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Mail Provider - Outbound Delivery Operational
Torq Learning Center Operational
Slack Connections Operational
Slack Messaging Operational
Slack Search Operational
Case Management Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 3, 2026

No incidents reported today.

Feb 2, 2026
[US] Slowness in step execution
Resolved - This incident has been resolved.
Feb 2, 19:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 17:17 UTC
Investigating - We're currently investigating step slowness affecting some users.
Our team is actively working on a fix and we'll provide an update shortly.
Feb 2, 16:19 UTC
[EU] Step execution failures
Resolved - This incident has been resolved.
Feb 2, 18:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 16:58 UTC
Investigating - We're currently investigating intermittent step execution failures affecting some users.
Our team is actively working on a fix and we'll provide an update shortly.
Feb 2, 16:15 UTC
Feb 1, 2026
Maintenance Window (US+EU) - Data Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Feb 1, 09:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 09:00 UTC
Scheduled - As we are happy to see a growing adoption of use for Workspace Table Variables across multiple use-cases, we would like to perform a proactive upgrade of the underlying database(s) infrastructure in order to improve performance, scalability and reliability of the automations dependent on this data.
We have developed and tested a dedicated mechanism for this operational window that pauses the execution of processes dependent on Workspace Table Variables for 2 5-minute-long intervals, resuming these processes without any loss or otherwise impact at the interval end.
The procedure has been thoroughly tested and already executed on multiple environments and is not expected to introduce impact beyond the communicated one.
Jan 27, 14:32 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
[EU+US] - Intermittent failures when searching for steps in the workflow builderbox
Resolved - This incident has been resolved.
Jan 27, 17:35 UTC
Update - We've identified this is caused by an Azure OpenAI service disruption and are actively working on implementing a fallback solution.
Jan 27, 16:00 UTC
Monitoring - We're investigating reports that step searches in the builder are not working

What's happening:
Some users are experiencing intermittent failures when searching for steps in the workflow builder.
Some searches return errors instead of results.

Impact:
Step search functionality is experiencing intermittent errors in US and EU regions.

Workaround: You can still add steps by manually browsing the step catalog, or retry the search.

Status:
We've identified this is caused by an Azure OpenAI service disruption and are actively working on implementing a fallback solution.
Jan 27, 11:15 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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