All Systems Operational

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Status for Torq, Automation and Orchestration platform for Security and Operations.

Uptime over the past 90 days. View historical uptime.
Workflows Automation Operational
90 days ago
99.98 % uptime
Today
Administration Portal Operational
90 days ago
99.91 % uptime
Today
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Mail Provider - Outbound Delivery Operational
Torq Learning Center Operational
Slack Connections Operational
Slack Messaging Operational
Slack Search Operational
Case Management Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance Window (US) - Operational Infrastructure Upgrade Jun 21, 2026 07:00-09:00 UTC

We will be performing routine infrastructure maintenance as part of ongoing improvements to ensure reliability and performance.

No service impact is expected, and all systems should remain fully operational during this time.
Posted on Jun 17, 2026 - 07:56 UTC

Maintenance Window (US,EU,JP) - Operational Infrastructure Upgrade Jun 21, 2026 08:00-08:30 UTC

Scheduled maintenance for a DB infrastructure upgrade in the US,EU,JP region.

During the maintenance window, users may experience brief degradation to audit logging.
Torq Audit Steps will be delayed during this period and will automatically resume once maintenance is complete.

All other steps and automations will continue to run without interruption. No data loss is expected.
Posted on Jun 17, 2026 - 09:13 UTC
Jun 18, 2026
[US] Performance Issues: Intermittent errors loading Cases dashboards
Resolved - This incident has been resolved.
Jun 18, 14:57 UTC
Monitoring - Root Cause Identified: We isolated the intermittent errors to an edge case within a specific query that triggered between 13:26 and 13:35 UTC.

Mitigation: The underlying code path causing the issue has been disabled.

Current Status: Errors have subsided, and we are continuing to monitor the dashboards to ensure stability.
Jun 18, 13:45 UTC
Update - Update: We continue to investigate the intermittent errors on the Cases dashboards.
Performance is currently showing signs of improvement.

The team is focused on identifying the root cause.
Jun 18, 13:40 UTC
Investigating - We are currently investigating this issue.
Jun 18, 13:30 UTC
[US] - Workflow executions experiencing degraded performance and missing step data in BuilderBox
Resolved - This incident has been resolved.
Jun 18, 12:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 12:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 18, 12:07 UTC
Update - Identified - We have identified a potential root cause involving increased load on our database cluster and are currently working on a mitigation plan to restore normal performance levels.

Some workflow executions may still experience delays or missing step data in BuilderBox in the interim.

We will provide another update once the mitigation is underway.
Jun 18, 11:50 UTC
Investigating - We are currently investigating an issue with Builderbox where some workflow executions are experiencing degraded performance and failing to return step results.

Our engineering team is actively looking into the root cause, and we will provide updates as more information becomes available. Affected region: US.
Jun 18, 11:38 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026
Maintenance Window (EU) - Operational Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jun 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 12:28 UTC
Scheduled - We will be performing routine infrastructure maintenance as part of ongoing improvements to ensure reliability and performance.

No service impact is expected, and all systems should remain fully operational during this time.
Jun 2, 12:28 UTC
Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

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