Resolved -
This incident has been resolved.
May 4, 12:11 UTC
Update -
We are continuing to monitor for any further issues.
May 4, 12:07 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 4, 12:07 UTC
Identified -
A configuration change deployed at 13:56 IDT caused a significant drop in authentication and session success rates across key services. The problem was remediated on US and the team is now working on EU.
May 4, 11:53 UTC