[US] - Access to Cases for Users and Automations is Slow with Periodic Failures

Incident Report for Torq

Resolved

This incident has been resolved.
Posted Mar 10, 2025 - 16:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 10, 2025 - 16:29 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 10, 2025 - 16:20 UTC

Investigating

We are currently investigating this issue.
Posted Mar 10, 2025 - 15:50 UTC
This incident affected: Case Management.