[US] - Delays ingesting activity logs

Incident Report for Torq

Resolved

This incident has been resolved.
Posted Jul 09, 2026 - 18:10 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 09, 2026 - 17:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 09, 2026 - 17:03 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 09, 2026 - 16:31 UTC

Update

We are continuing to investigate this issue.
Posted Jul 09, 2026 - 15:49 UTC

Investigating

We’re investigating slowness in activity log ingestion affecting some customers in the US Data Center.
Some activity log events may be delayed by up to 10 minutes.

This does not affect workflow automation.

We’re working to restore normal processing speed and will provide an update as we learn more.
Posted Jul 09, 2026 - 15:05 UTC
This incident affected: Administration Portal.