Issue with Global Variables in US environment

Incident Report for Torq

Resolved

Variables are being restored, reach out support if you still having issues

Posted Apr 05, 2024 - 13:24 UTC

Monitoring

We implemented a fix and working towards restoring the affected variables

Posted Apr 05, 2024 - 12:28 UTC

Identified

We are working to resolve this issue, please contact support if you have urgent need.

Posted Apr 05, 2024 - 11:23 UTC

Investigating

We are experiencing an issue with missing data on some of the Global Variables in the US environments.

The issue is caused by an underlying infrastructure problem that took place earlier today at the Google Cloud Platform.

The issue may impact the execution of workflows relying on the information stored in the Global Variables. We are working on restoring all the data and are confident in our ability to perform this with zero loss.

Posted Apr 05, 2024 - 10:51 UTC

This incident affected: Workflows Automation.